In 2004, then-University of New England President Sandra Featherman authored a piece for NEJHE (then called Connection) headlined “Emotional Rescue” and focusing on how a new generation of troubled college students was putting a strain on campus resources. Featherman, who died in April, wrote of colleges and universities scrambling to provide additional and better support services for students...
It was disgruntled students that coined this phrase on my last campus. The "Bounce” was costing them precious time spent chasing signatures and removing often-unnecessary registration “holds” when they wanted only to finally get to class! Individually, the students praised our office staff, but begged us to please “talk to each other.” Crazy thought, right?
All this ...
In 2004, then-University of New England President Sandra Featherman authored a piece for NEJHE (then called Connection) headlined “Emotional Rescue” and focusing on how a new generation of troubled college students was putting a strain on campus resources. Featherman, who died in April, wrote of colleges and universities scrambling to provide additional and better support services for students... 
It was disgruntled students that coined this phrase on my last campus. The "Bounce” was costing them precious time spent chasing signatures and removing often-unnecessary registration “holds” when they wanted only to finally get to class! Individually, the students praised our office staff, but begged us to please “talk to each other.” Crazy thought, right?
All this ...